General safety and performance requirements (GSPR)

Last update 2024-12-13

Our Commitment to Safety, Quality, and Trackability: Adhering to General Safety and Performance Requirements (GSPR)

https://commission.europa.eu/business-economy-euro/doing-business-eu/eu-product-safety-and-labelling/product-safety/general-product-safety-regulation_en

At Performance Gym Wear, we prioritize the safety, quality, and transparency of the products we offer. In compliance with the General Safety and Performance Requirements (GSPR), we ensure that all of our products meet rigorous safety standards, perform reliably, and comply with legal regulations. Additionally, we provide full tracking for all of our products, so you can shop with complete confidence.

What Does GSPR Mean for Our Customers?

The General Safety and Performance Requirements are in place to ensure that the products you purchase are safe, reliable, and perform as expected. Here's how we comply with these requirements:

1. Product Safety and Compliance with Legal Standards

Thorough Testing: Every product we sell undergoes rigorous testing to ensure it meets the highest safety standards. From electrical safety to material safety and risk assessments, we ensure all products comply with international safety regulations.
Certification and Approvals: Our products are certified with certification or other relevant approvals, indicating that they comply with global safety and performance standards.
Risk Assessment: Each product is evaluated for potential risks before it is sold. If any risks are found, we take corrective actions to protect your safety.

2. Performance and Durability

Reliable Performance: Our products are designed to perform at their best. Whether it's a home appliance, tech gadget, or personal care item, all products are tested for reliability, durability, and performance under real-world conditions.
Endurance Testing: Many of our items undergo extensive stress testing to simulate long-term use and ensure they remain functional and reliable throughout their lifecycle.
Long-lasting Quality: We use high-quality materials and manufacturing processes to ensure that our products withstand the test of time.

3. Clear and Accurate Product Information

User Instructions and Safety Warnings: We provide clear instructions on how to use, maintain, and care for your products safely. Any potential risks are highlighted with clear safety warnings to ensure proper handling.
Transparency: All necessary information about each product, including features, specifications is provided directly on the product pages on our website.

4. Trackable Products: Full Transparency on Your Orders

Real-Time Tracking: We understand how important it is to know where your order is at all times. All products sold on our store are fully trackable. From the moment your order is shipped until it arrives at your door, you can follow every step of the delivery process with ease.
Tracking Information Provided: As soon as your order is dispatched, we send you tracking details via email or SMS, so you can monitor its journey in real time. You can easily check the status of your shipment at any time using the provided tracking link.
Peace of Mind: With full tracking, you can rest assured that your product is on its way and you’ll always know when to expect it. Our system helps eliminate uncertainty and ensures timely delivery.

5. Consumer Protection and Support

Product Recalls: If a product fails to meet the required safety or performance standards, we will immediately initiate a recall, ensuring customer safety and providing easy return or exchange options.
Dedicated Customer Support: If you have any concerns regarding the safety or performance of any product or need help with tracking your order, our dedicated support team is always available to assist you.

6. Ongoing Evaluation and Compliance

Regular Audits: We regularly evaluate our products and suppliers to ensure they continue to meet safety and performance standards. We are committed to staying up to date with all regulations, ensuring our products are always compliant.
Updated Certifications: As standards evolve, we continuously update our certifications and ensure that all new products meet the latest safety and performance criteria.

7. Sustainability and Environmental Considerations

Eco-friendly Practices: We prioritize sustainability in both our products and packaging, striving to reduce waste and minimize environmental impact. We use environmentally friendly materials and support energy-efficient solutions.
Responsible Manufacturing: our products are sourced from manufacturers who share our commitment to sustainability and ethical practices.

Shop with Confidence

By following the General Safety and Performance Requirements, we ensure that all of our products meet the highest standards of safety, reliability, and performance. Additionally, with full tracking available for every product, you can enjoy a seamless shopping experience from start to finish. If you have any questions or need assistance with your order, feel free to reach out to us. We’re here to help!

Manufactuer
Company: Sentou (Guangzhou) Electronic Trading CO., Ltd
Contact: Sara Qiu
Address: No.527, Kaixuan International, 56 Zhongyun Road, Zhongcun Street, Panyu District, Guangzhou, Guangdong, China, 511496
Telephone: +86135 7070 5010
Email: sara@syntax.com

EU Representative
Name: SUCCESS COURIER SL
Nationality: Spain Madrid
Address: CALLE RIO TORMES NUM. 1, PLANTA 1,
DERECHA, OFICINA 3, Fuen l abrad a
Postal code: 28947
Tel: +34 910602659
Email: successservice2@hotmail.com