1. General
Performance Gym Wear applies the Consumer Purchase Act and the Distance Contracts Act, all in accordance with Swedish legislation. To shop with us, you must be at least 18 years old, or have a guardian's permission.

2. Order
When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation, you will find all information about products, price, billing and delivery address. Please note that we do not take any responsibility for a missed delivery due to incorrect information. If you notice that something is wrong in the order confirmation, please contact us immediately.

3. Delivery
Our normal delivery time is 10-15 working days. NOTE! Orders placed on weekends are shipped on the following Monday at the earliest. If there is a delay in delivery (without us notifying you of a longer delivery time), please contact us. For more detailed information on delivery, please see our delivery terms and conditions.

4. Prices

All prices in the shop are in SEK and all prices are without import VAT. As we ship directly from our supplier in China to the customer, the customer is legally responsible for paying the import VAT. For more information, go to the customs office for each country and find out what applies to your country.
We reserve ourselves for price changes caused by price changes from the supplier, misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.

5. Right of withdrawal
When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received a product that you have ordered.

5.1 When using your right of withdrawal:
You must notify our customer support that you are withdrawing, the notification must clearly state your name, address, e-mail address, order number and the goods to which the return relates.
You should return the products to us immediately (and at the latest within the statutory 14 days of the withdrawal notice).

If you wish to change your size, please contact our customer service. Always mark the subject line of the email with "change size and order number".

The email should contain the following:

Always mark the subject line of the email with "Return and order number".
Order number
Receipt of the order
Name of the customer
Address of the customer
Email to the customer

Orders containing 1-2 products will be refunded with a deduction of 6.95 EUR/GBP per product. In this case, the customer does not have to return to our warehouse in China.
Orders of 3 or more products should always be sent back to our warehouse in China. If the order value exceeds 70 EUR/GBP, it should also be sent back to our warehouse in China. The customer will receive a return address from our support team. It is very important that you as a customer inform our support team of the reason for the return. So it is not a complaint. In this case, other conditions apply

The customer are responsible for the return shipping, delivery and condition of the products upon return, therefore the products should be sent well packaged and in good condition with original packaging.

On the refund amount, we reserve the right to deduct a sum corresponding to any decrease in value compared to the original value of the product in case of a used or damaged product.

5.2 The right of withdrawal does not apply to:
Products that have been sealed for health or hygiene reasons and where the seal has been broken by you.
Products that have the character of a sealed audio or video recording and where the seal has been broken by you.
Custom-made product, which has been specifically tailored for you or has a clear personal touch according to your wishes.
Services that have been completed and where you have expressly agreed that the service starts without a right of withdrawal.
Goods that can quickly deteriorate, such as foodstuffs.
Single issues of newspapers or magazines.
For more information on the statutory right of withdrawal, see here.

6. Complaints and claims
We inspect all products before sending them to you. Should the product still be damaged or mis-shipped when it arrives, we undertake, in accordance with current consumer protection legislation, to remedy the defect free of charge.
You must always contact us for approval before returning a defective product.
The complaint should be sent immediately after the defect has been discovered.

6.1 How do you make a complaint?
Any errors and defects should always be reported to our customer support where you state your name, address, e-mail address and order number. It is important that you also send pictures and a description of the error.
If we find that we cannot fix the defect or deliver a similar product, we will refund you for the defective product in accordance with current consumer protection legislation. We will pay for return shipping in case of approved complaints.
We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with applicable consumer protection legislation. In the case of complaints, we follow the guidelines of the General Complaints Board, see arn.se.

7. Limitation of liability
We take no responsibility for indirect damage that may occur due to the product.
We take no responsibility for delays/errors due to circumstances beyond the company's control (Force Majeure). These circumstances can be, for example, strikes, fire, war, government decisions or non-delivery from suppliers.
Furthermore, no responsibility is taken for any changes to products/product characteristics that have been changed by the respective supplier and other factors that are beyond our control.

8. Product information
We reserve the right to make any typographical errors on this website and the final sale of products. We do not guarantee that the images reproduce the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible.

9. Personal data and cookies
We use cookies on our website, mainly for marketing purposes, and also store your personal data in accordance with current legislation (GDPR). You can read more about this in our Privacy Policy.

10. Changes to our General Terms and Conditions
We reserve the right to make changes to the terms and conditions at any time. Changes to the terms and conditions will be published online on the website. The amended terms and conditions are deemed to be accepted in connection with orders or visits to the website.

11. Dispute and choice of law
In the event that a dispute cannot be resolved in agreement between the company's customer service and the customer, you as a customer can turn to the General Complaints Board, see arn.se. For residents of an EU country other than Sweden, complaints are submitted online via the European Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr.
In the event of a dispute, we follow the decision of ARN or an equivalent dispute resolution body.
Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.